Remote Soft Skills Training: The Right Approach
The Concept of Online Learning
Online learning is a form of distance education. It presupposes a “distance” between the learner and the trainer, as well as between members of the learning group. This distance may refer to space and/or time. There are (at least) two types of distance learning:
- Synchronous distance learning, where collaboration and communication between the trainer and the learning group happen real time.
- Asynchronous distance learning, where simultaneous interaction between trainer and learners is not a requirement.
Often, online learning is based on the principles of experiential learning. This adds an experiential dimension to the remote learning experience for participants, as well as interactivity between them and the trainer. Learning reaches a deeper level, and participants experience real “training” and meaningful “learning.”
How Does Online Learning Differ from Webinars and eLearning?
Online Learning and Webinar
Online learning and webinars share one common feature: communication between trainers and learners takes place live and in real time. However, online learning is much more than a webinar. A webinar is usually a short presentation or lecture on a broader topic, aimed at many participants. Interaction between trainers and learners is typically limited to polling and Q&A sessions. These limitations automatically restrict the depth of the learning outcome.
Online Learning and eLearning
On the other hand, online learning is very different from eLearning. In eLearning, simultaneous interaction between trainers and learners is not required. The learner simply attends a pre-designed digital course created in advance, without the possibility of interaction with the trainer.
What Is the Trend in Corporate Training?
The Covid-19 pandemic created an urgent need for remote workforce training. In the business world globally, as highlighted in an article by Gloria Tam, several key factors are shaping the new model of professional learning:
- training program’s customization
- collaborative learning
- post-training processes
Therefore, the opportunity for meaningful distance learning is clear. However, it can be lost if the program design is poor, if the training provider is not properly qualified, or if a “trainer-centered” style (such as lecturing) is chosen instead of adult learning methodologies. Especially in the field of soft skills, where learning occurs through active learner engagement, the direction is clear. And that direction is online learning.
Four Checkpoints for a Successful Online Training Program
A structured approach that makes the difference in a strong online learning program can be summarized in four steps:
- We place special emphasis on defining appropriate learning objectives and expected outcomes, tailored to each company’s and training needs.
- We customize the material and adapt the instructional design so that each learner experiences the learning journey they need.
- We emphasize collaboration among learners and interactivity within programs.
- We focus strongly on post-training actions, to help learners retain new knowledge and further develop their skills.
Closing
It is obvious that the earth will continue turning, even if all global distance education does not follow the principles of proper learning! It is also clear that every form of distance education, whether online learning, webinars, or eLearning (or any other), has its own value and fits different contexts. The key question, therefore, for any company wishing to train its workforce remotely in soft skills is: “Where should I invest my time and money?” The answer reflects an organization’s culture – its “personality” – and it must be made with care and vision; otherwise, the training impact will be minimal.
At Game Tree, we deliver learning experiences that go beyond the ordinary.
We design and implement customized training programs for executives, leveraging experiential learning and educational games.
Find out more about our services here.