Courage is what it takes to stand up and speak; it is also what it takes, on occasion, to sit down and listen.
By nature, humans are social and communicative beings. Yet, to communicate effectively, we must overcome both psychological and physiological barriers. Communication is the vehicle through which we present ourselves and our abilities, build relationships, persuade, and achieve results.
Addressed to
Professionals who wish to uncover the secrets of effective verbal and non verbal communication, enhance their interpersonal relationships, and manage their behavior under all circumstances, including times of conflict.
Related seminars
- Presentation Skills
- Influencing Skills
- Teamwork
- Customer Excellence
- Mastering Assertiveness
- Conflict Management
Indicative content
- Definition and process of communication
- Identifying and overcoming communication barriers
- Managing different types of behavior
- The importance of active listening and how to practice it
- Unlocking the secrets of body language
- Using positive phrasing to enhance communication
- Conflict management
Tags
effective communication, presentation skills, behavior, body language, active listening, soft skills training, adult training